Minariel Tutors – Privacy Policy

Last updated: 25/11/2025
Website: www.minariel.com
Business: Minariel Tutors (UK-based tutoring service)

1. Introduction

At Minariel Tutors, we are committed to protecting your personal information. This Privacy Policy explains:

What personal data we collect
How and why we use your data
How we keep your data secure
Your legal rights under the UK GDPR and Data Protection Act 2018

We only use your information in ways that are fair, transparent, and necessary for delivering our educational services.

If you have any questions, please contact us at:
Email: minariel@gmail.com

2. Who We Are

Minariel Tutors is a UK-based tutoring and academic support organisation specialising in neurodivergent students.

For GDPR purposes, Minariel Tutors is the Data Controller of your personal information.

3. Information We Collect

We may collect and process the following personal data:

A. Information you provide directly

Your name
Email address
Phone number
Student’s name and age
Details you share about learning needs, academic history, or neurodiversity
Payment information (processed securely by third-party providers – we do not store card details)

B. Information automatically collected

IP address
Browser type
Cookies (for site functionality and analytics)

C. Information collected through quizzes or forms

If you complete the Learning Style Decoder Quiz or any other assessment, we collect:

Your email address
Your quiz responses
The resulting learning profile
This is used to send your personalised result and follow-up support emails.

4. How We Use Your Information

We use your personal data to:

A. Provide tutoring and consultation services

Process enquiries and bookings
Deliver online lessons
Provide tailored academic recommendations
Send lesson notes, resources, and feedback

B. Communicate with you

Respond to questions
Send your quiz results
Send service information or updates
Send emails about learning support (you can unsubscribe at any time)

C. Improve our services

Analyse how users interact with our website
Improve the effectiveness of our learning assessments and support tools

D. Legal and safety requirements

To comply with UK law
To protect the safety of children and young people

We never sell your personal data to third parties.

5. Legal Basis for Processing Data (UK GDPR)

We process your data under the following lawful bases:

Consent – e.g., when you join our mailing list or complete a quiz
Contract – to deliver the tutoring services you book
Legitimate Interests – to improve our services or communicate essential updates
Legal Obligation – safeguarding responsibilities

You may withdraw your consent at any time.

6. Sharing Your Data

We only share data when necessary, and only with:

Tutors working with Minariel (on a need-to-know basis)
IT and website service providers
Payment providers (e.g., Stripe, PayPal)
Safeguarding authorities, if legally required

All third-party providers are GDPR-compliant.

We NEVER sell personal data.

7. How We Store & Protect Your Data

We take data security seriously. Your information is stored securely using:

Encrypted devices
Password-protected systems
Secure cloud services
Restricted access to authorised staff only

We retain your data only as long as necessary, usually:

Enquiries: 12 months
Active students: For the duration of support + 2 years
Financial records: 6 years (legal requirement)

After this, your data is securely deleted.

8. Your Rights Under UK GDPR

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Withdraw consent
Request a copy of your data
Restrict or object to processing

To exercise any of these rights, email: hello@minariel.com

9. Cookies

Our website uses cookies for:

Functionality
Analytics (e.g., Google Analytics)
Improving user experience

On your first visit, you will see a cookie notice allowing you to accept or manage preferences.

You can turn off cookies through your browser settings at any time.

10. Children’s Data

We collect data about children only when provided by a parent or legal guardian for the purpose of tutoring or learning assessments.

We do not knowingly collect data directly from minors.

11. External Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this policy when necessary.
The latest version will always be available at:

www.minariel.com/privacy-policy (you can create this page)

13. Contact Us

For any questions about this policy or your rights:

Minariel Tutors
Email: minariel@gmail.com
Website: www.minariel.com